Privacy Policy

Last updated: 5 October 2026

This Privacy Policy explains how GenAI London Ltd (“we”, “our”, “us”) collects, uses, and protects your personal data when you interact with our website, register for our conferences, or engage with our services. We are committed to protecting your personal data in accordance with the UK GDPR, the EU General Data Protection Regulation (GDPR), and other applicable data protection laws.

1. Who We Are

GenAI London Ltd
Company number: 16631366
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: partner@genaishenzhen.com

We are a UK-registered company organising conferences and related events, including GenAI Shenzhen.

2. Data We Collect

We may collect the following categories of personal data:

• Identity Data: Name, job title, company/organisation

• Contact Data: Email address, phone number, postal address, URL to a LinkedIn page

• Registration Data: Ticket purchases, attendance history, dietary preferences (if provided)

• Payment Data: Billing details and payment information (processed securely by third-party providers; we do not store full payment card details)

• Technical Data: IP address, browser type, operating system, and website usage (via cookies and analytics tools)

• Marketing Preferences: Your choices about receiving updates from us

3. How We Use Your Data

We process your personal data for the following purposes:

1. Event Registration & Management – to process your booking, issue tickets, and manage your participation.

2. Communication – to send important updates, logistical information, and follow-ups.

3. Marketing (with consent) – to send you information about future events, offers, and related services where you have consented to receive such communications or where otherwise permitted by applicable law. You can opt out of marketing communications at any time.

4. Legal & Compliance – to meet our legal obligations and respond to lawful requests.

5. Website Experience – to analyse and improve our website functionality and user experience.

4. Legal Basis for Processing

We process your personal data under one or more of the following legal bases:

• Performance of a contract: Where processing is necessary to fulfil our agreement with you (e.g., preparing the event, delivering your ticket).

• Consent: Where you have opted in to receive marketing communications.

• Legitimate Interests: For running and promoting our events in a way that does not override your rights.

• Legal Obligation: Where required by law.

5. Data Sharing & Third Parties

We may share your data with:

• Event Partners & Service Providers: Venue operators, ticketing platforms, payment processors, event technology providers.

• Speakers & Sponsors (only with consent): For networking or collaboration purposes.

• Authorities: If required by law or to protect our rights.

We ensure that all third parties respect your data privacy and process it in accordance with the law.

We may transfer personal data to the United Kingdom and other countries where our trusted service providers operate. Where personal data is transferred outside the EEA or the UK, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws,

6. Data Retention

We keep personal data only as long as necessary for the purposes collected, unless a longer retention period is required by law. Typically:

• Registration and event data: up to 3 years after the event

• Marketing contact data: until you unsubscribe or request deletion

• Financial records: 6 years (per UK accounting requirements)

7. Your Rights

Under the EU GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to processing

• Withdraw consent for marketing at any time

• Data portability

• Lodge a complaint with a data protection supervisory authority in your EU/EEA country of residence

To exercise your rights, email us at partner@genaishenzhen.com.

8. Cookies

We use cookies and similar technologies to improve your experience and analyse website usage. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the “last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:

Privacy Contact
GenAI London Ltd
Email: partner@genaishenzhen.com
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ